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How 97c777 Handles Your Personal Information

When you open an account with us, you share personal details — your name, contact information and payment wallet data from bKash, Nagad or Rocket.

Account data protectionbKash, Nagad, Rocket wallet privacyYour right to access and delete dataSecure data storageContact us to update your records
97c777 How 97c777 Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to review, correct or delete your personal information, our support team handles privacy requests directly. You can reach us through live chat on the platform, by email, or through the account help section on mobile. We aim to respond to all data-related requests within a reasonable timeframe. For wallet-linked queries — such as how your bKash or Nagad number is stored — include your account username when you write in so we can locate your records quickly.

Live Chat Support Start a live chat from your account dashboard. Mention your privacy request in the opening message and our team will route it to the right person without delay.
Email Privacy Request Send your data access, correction or deletion request by email. Include your registered phone number or the bKash or Nagad wallet linked to your account.
Account Help Section Open the help section inside your account on mobile or desktop. The privacy and data category lists the steps to raise a request or download your stored account data.
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Your account security is built around a few concrete practices — SSL encryption on every page, OTP verification when you log in from a new device, and restricted internal access so only authorised staff can view your records. We review data retention periods regularly. Payment data tied to bKash, Nagad and Rocket transactions is kept only as long as required for account and financial records. Once a retention period ends, data is deleted or anonymised. You can request a copy of everything we hold on you at any time.

Encrypted Data Storage All account and payment data — including your bKash, Nagad and Rocket transaction history — is stored with SSL encryption. Unauthorised access attempts are logged and flagged automatically.
OTP Login Verification Each new device login triggers a one-time password sent to your registered number. This step keeps your account protected even if your password is compromised elsewhere.
Defined Data Retention We do not hold your personal information indefinitely. Retention periods are set per data type. Once a period expires, records are permanently deleted or stripped of identifying details.
Your Right to Request Changes You can ask us to correct inaccurate details, remove outdated wallet links or supply a full export of your stored data. All requests are handled through our support team.

Common Questions About Your Privacy on 97c777

The questions below cover what we get asked most about data rights, cookie use, wallet privacy and how to update your account details. If your question is not here, reach out through live chat or the account help section.

We collect your name, phone number, email address and the payment wallet details you provide — such as your bKash or Nagad number — along with device and session data generated during your account activity.

Your wallet number is shared only with the payment processor needed to complete your transaction. We do not pass it to advertisers, data brokers or any unrelated third party.

Send a data access request through live chat or email. Include your registered phone number so we can identify your account and compile your records for review.

Yes. Submit a deletion request via the account help section or by email. We will remove or anonymise your data unless retention is required by applicable financial or legal obligations.

We use cookies to remember your session preferences, keep you logged in and understand how pages are used. You can manage cookie settings through your browser, though some features may not work without them.

Access to our platform and the data rights described in this policy depend on your local law and whether your region is eligible. Bangladesh residents should check their local rules before accessing.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.